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faq

General Questions

All you need to know about Tamatelecom and how to get Support.

Yes. We do provide daily payments as well as weekly . Please see our rate card

You will usually be ready to start generating revenue within 30 minutes of set-up.

To name but a few, international premium rate solutions are used to run services such as live chat, recorded chat, dating services, informational, educational and conferencing services. They provide the owner with a financial reimbursement for every minute of traffic that is received to these numbers.

They can either terminate on our IVR to an existing service, a sound file you provide, or our IVR technicians can design a bespoke service for you. We can also VOIP them without charge to your IVR. Alternatively, we can route calls to PSTNs; this service carries a nominal routing fee.

Different countries have different levels of access to solutions. We aim to address every need so we are continually offering new terminations and striking deals with international transit carriers to improve access to our solutions.

Different countries have different payment cycles and rates. Please see our rate card for further information.

We transfer money through bank wire (BACS), Western Union & Money Gram . This typically takes 2 working days to any bank in the world.

If we identify the usage of hacked PBXs, fraudulent SIM cards, and so forth, we will immediately withhold payments due and inform the relevant authorities. Unlike other businesses, if we receive any information regarding any indication of payment issues, we will forward all correspondence directly to you the client. The only occasion we will not pay is if we have not been paid.

We can pay in GBP, USD, EUR and CNY.

Other Questions

The answers on most common questions are described bellow.

We deal with clients who really make things happen, and everything is negotiable subject to volume. One rule, however, applies to all: every client starts on a rate card rate, and it is up to you to prove your volume. After this we are open to negotiations.

Of course. Many of our clients initially use us and other companies, but we find that within a few weeks trust is established and clients then prefer dealing with us.

We certainly do not. We appreciate that your business runs 24/7 so we aim to be as available to you as possible via IM, email or phone.

We welcome any client, new or existing, to come and visit us and see us in action.

References for our services, payouts, management, and so forth are available on request.

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